| QST - Can I transfer my license/service? |
| ANS - You will have to notify us. When you registered products/service, some personal information submitted, this enabled us to render you personally tailored help. |
| QST - Am having problems with your product or service |
| ANS - Please visit the support section on our website and use the form to report the problem. You should also email us, or you may optionally want to give us a call. |
| QST - How do i use your products? |
| ANS - All our products and services have instruction manual or help. If it is a desktop software, click help > contents, to find help on the desired topics. |
| QST - I have been contacting you without response |
| ANS - Please make sure you filled and submitted the support form correctly. Make sure you are sending mail to the correct email address or you have been calling the right phone number. |
| QST - How do I contact you? |
| ANS - Please click the contact link on this page by your left, or above, to be taken to our contact page. |
| QST - How do I renew my license/service? |
| ANS - Depending on the products/service you are currently using, you will still need to contact us for renewal. Renewal is quick and easy. |
| QST - How do i get pricing information? |
| ANS - Depending on the product(s)/service(s) you are using, you may need to visit the product/service page. Click the appropriate link, and then click the products/service you require or currently using. |